Assistance


Information Technology Services supports many of the major technology resources and provides assistance to all CSC departments and students.

Please choose from the help options below for more details

Self-Service Help Desk and Knowledge Base

Have a technology issue you need to report or assistance with a piece of technology?

Employees can make a service request on-line!

The IT Service Center allows you to submit a ticket to the IT Client Services Team, view the status of previously submitted tickets, look for answers to problems, and even see details of your CSC assigned computers if you are an employee.

Log in to the Service Center

Information Technology Help Desk

Technical Support

Location:      IT Help Desk, Library Learning Commons, Main Level
Hours:          School In-Session Hours: Monday - Thursday; 7:30am-7:30pm
                                                             Friday; 7:30am-4:30pm
                                                             Sunday; 1:00pm-5:00pm
                    Summer & Break Hours: Monday - Friday; 7:30am-4:30pm
Phone:         308-432-6311 (Voice Message Service available)
Toll Free:      1-800-CHADRON (242-3766) Press 2
Email:          helpdesk@itrainwithwayne.com 

The IT Help Desk staff provide assistance with computer accounts, registering devices on the campus network, and basic technical issues. They will also refer tickets to IT technical staff for all technical issues including support and training for mediated classrooms and specialized educational technology. The IT Help Desk cannot fix hardware issues on personal computers but will provide recommendations.